Services

Performance Improvement

We help our clients address their most critical operational challenges.

We firmly believe that a manager’s performance should be measured by his or her ability to create value for shareholders. Value is created by investing capital from investors with the goal of generating future cash flows at rates of return exceeding the cost of that capital. The faster companies can grow their earnings and deploy more capital at attractive rates of return, the more value they create. In short, the combination of growth and return on invested capital (ROIC) is what drives value creation. The framework below illustrates this important concept:
This golden rule is largely ignored by many managers. While they feel increased pressure to deliver value, they often lack the language of value creation and believe that capital comes from budgets as opposed to capital markets.

Being value a metric driven by the interplay between future profitable growth and the required amount of capital to support that grow, it can only be secured through a culture of product & customer excellence, intelligent planning, and operational discipline. We understand these challenges well, have a long track record of business function leadership and expertise, and can effectively help you navigate through this process.

At TRIARII, we diagnose problems in a rigidly structured manner and identify the initiatives required to solve them. We break down these initiatives into detailed action plans, so we know exactly what needs to be done, how, who will do it, and by when it needs to be completed. Clear communication is critical; our plans are cascaded down throughout the entire organization, so everyone is kept on the same page. Ultimately we form several small teams that will embrace the aforementioned initiatives and their sub-sets.

We align our incentives with our clients’ operating and financial targets, so they know we are in this together, like true business partners do.

Our Performance Improvement business unit is composed of 6 portfolios of services:

  • Profitable Growth, Organization & Strategy: we systematically approach difficult problems, think through options, and ultimately select the strategic path that provides the greatest value to our clients. We help our clients think differently about their businesses and look at the future with an open mind, so that innovative models can be developed with the purpose of meeting unsatisfied, new or hidden customer needs. This interactive process also brings great improvements to our clients’ business processes, creating a more aligned and productive organization. As part of this effort, we review our clients’ go-to-market strategy, including its value proposition, brand, customer segments, distribution channels, customer experience, pricing, commercial policies, and sales force effectiveness and incentives. When necessary, we use our New Product Introduction Framework to help clients transform product ideas and opportunities into reality. The result is an entirely reformulated sales and marketing strategy, unique to the client. Our Profitable Growth, Organization & Strategy offers are:
    1. Business model redesign & innovation
    2. Business unit & corporate strategy
    3. Orders & revenue growth
    4. Strategic cost reduction & zero-based budgeting
    5. Performance & incentives management
  • Finance, Accounting, and Taxation: we significantly increase past and forward-looking financial transparency by (1) producing financial statements free of errors, (2) generating intelligent data on all areas of the business, which in turn will help our clients make better decisions, and (3) projecting detailed rolling forecasts, an exercise that allows business leaders to monitor their performance closely and redesign their operating plans as needed. On the cash side, we implement a rigorous set of cash management and working-capital controls to accelerate the company’s cash conversion cycle. Finally, we help clients bridge the lack of resources and expertise required to handle monthly tax regulatory requirements as well as complex tax strategies. At the end of the mission, we will have transformed the client’s Accounting, Finance, and Tax functions into a highly effective coordinated team with a central role in business decision making. Our Finance, Accounting, and Taxation offers are:
    1. Implementing a world-class FP&A department
    2. Economic-financial diagnosis
    3. Finding where the margins are
    4. Managing effectively the cash conversion cycle
    5. Fiscal diagnosis and tax restructuring & planning
  • Supply Chain & Operations: the most recent technology developments have drastically changed the way manufacturing and supply chain connect with other business functions, suppliers, and customers. Companies that know how to effectively exploit these technologies have gained an enormous advantage over their competitors. We understand well this new environment and work closely with clients to help them address these opportunities. Our Supply Chain & Operations offers are:
    1. S&OP – Sales & operations planning
    2. Inventory management, transportation & logistics
    3. PPC – Production planning and control
    4. Delivering superior customer service
    5. Implementing a world-class strategic procurement process
  • Digital & Information Technology: the integration of digital technology into all areas of a business demands a profound cultural change. It requires companies to continually challenge the status quo, experiment with new approaches, and get comfortable with failure. We help customers fundamentally change how they operate and deliver value to customers. Our team of IT strategists will help our clients develop creative and effective digital solutions as well as strengthen the performance of existing ones. We love helping clients significantly optimize their operations by inter-connecting every business function and process, creating a platform for financial and operating transparency. Our Digital & Information Technology offers are:
    1. Building a digital culture and strategy
    2. Designing and implementing an effective digital sales & marketing strategy
    3. Developing a data & analytics strategy
    4. Creating digital experiences
    5. Technology & operating model transformation
  • BPM-Business Process Management: we help clients improve their productivity by redesigning and optimising their business processes (i.e., Quote to Cash, Procure to Pay, Record to Report), ultimately making workflow more simple and effective. We achieve significant savings and process improvements by centralizing or outsourcing transactional back-office activities. This allows employees to focus on strategic matters such as customer experience, product leadership and operational excellence, instead of being burdened by the demands of bureaucratic work. These services are enabled by advanced information technology integrated systems, that can be priced on a pay-per-use basis. This helps our clients become more financially flexible by (1) transforming their fixed costs into variable costs, (2) reducing the need of investing in assets, and (3) providing the firm with great resource management flexibility. Our BPM offers are:
    1. BPI-Optimizing the O2C (order to cash) process
    2. BPI-Optimizing the P2P (procure to pay) process
    3. BPI-Optimizing the R2R (record to report) process: the 5-day close
    4. Implementing highly effective shared services organizations
    5. ERP system selection and implementation
  • Governance, Compliance and Fraud: we help clients regain investor confidence by improving their corporate governance structure and practices as well as designing and implementing compliance programs that are pragmatic, proportionate, and pro-business. As part of this process, we specify the policies and procedures across all of the company’s business processes with the goal of preventing any future violations of laws and regulations. Our approach results in better decision making and risk management. It is most and foremost an operational program, so it goes way beyond a corporate code-of-conduct. In the case of identified improper operational or financial practices, we investigate and collect evidence of fraud and abuse. Our Governance, Compliance and Fraud offers are:
    1. Corporate governance design and implementation
    2. Compliance program design and Implementation
    3. Investigation, detection and prevention of frauds
    4. IFRS e US-GAAP
    5. Financial restatements: preparation and filling